Clone of 2024 Parent Survey- Therapy & Care Coordination (for website)

  • Therapy & Care Coordination Survey

    Ramsey County Children's Mental Health Collaborative (RCCMHC)
  • This survey is about your child's therapy referral and the supports provided by RCCMHC staff

    This survey is about your child's therapy referral and the supports provided by RCCMHC staff

  • Your feedback and personal stories help us learn how families are using services and how we can make our services better. To thank you for your time, you can enter a raffle at the end of this survey.

    Raffle prizes range from $100 to $20

    Your survey feedback will be shared with policy makers and funders but we will not use your name. Any phone number or email that you enter for the raffle will remain confidential.

  • When did you first connect with RCCMHC?*

  • Therapy

  • Is your child currently seeing a therapist that RCCMHC connected you to?
  • Which agency/agencies did RCCMHC connect you to for your child's therapy?

  • Therapy Impact

  • As a result of working with a therapist, my child has shown improvement in daily life, such as in school or interacting with family or friends.
  • As a result of working with a therapist, my child's problem behaviors or symptoms have decreased.

  • Mental Health & School Engagement

    These questions will help us learn how kids' mental health and school engagement changes over time in therapy
  • Rows
  • How would you describe your child's grades this month?
  • Rows
  • During the last 30 days, how many times did your child miss a full day of school?

  • Emergency Department

  • How many times in the past month has someone from your family been to the emergency department?
  • How many of these visits to the emergency department were for mental health?

  • Access to Care (compare)

    These questions will help us understand how access to care changes over time as families work with RCCMHC
  • Has RCCMHC helped coordinate care by bringing several providers together to support your family (for example- case manager, school, therapist, etc.)
  • When someone in your family needs care right away, how often do they get care as soon as they need it?
  • Has RCCMHC improved how quickly your family gets mental health care?

  • Please think back to when you started working with RCCMHC. For each of the following items, mark the first row based on how you felt or what you experienced BEFORE working with RCCMHC. On the second row, respond based on how you feel or what you experience NOW.

  • Rows
  • How often do your family's providers (doctors, therapists, teachers, school social workers, etc.) communicate with each other when needed?
  • Has RCCMHC improved communication between your providers?
  • Rows
  • Rows

  • Access to Care

    These questions will help us understand how access to care changes over time as families work with RCCMHC
  • When someone in your family needs care right away, how often do they get care as soon as they need it?
  • How often do your family's providers (doctors, therapists, teachers, school social workers, etc.) communicate with each other when needed?

  • RCCMHC Care Coordination Services and Supports

    These questions will help us understand how you are using our care coordination services
  • Did you receive any of these free services from our Family Support staff (Select all that apply)
  • In addition to working with our regular Family Support staff, do you ALSO work with a Family Coach (peer to peer)?

  • RCCMHC Care Coordination Tools

    These questions will help us understand how you are using our care coordination tools
  • New families can select $40 CALM Toolkit supplies which we deliver to your home. Have you used this free service?
  • Have you gotten a Family Care Organizer?
  • Overall, I am satisfied with the Family Care Organizer
  • What do you use your Family Care Organizer for?

  • Comments and Stories

  • Raffle Prizes

  • Thank you for taking this survey about your experience with therapy and RCCMHC.

    Your family is important to us.  If you have any concerns about your therapy experience or if would like to talk to me about your experience with RCCMHC, please email me or text our Resource Line and ask for me. 

    Wendy Goodman, RCCMHC Executive Director

    • Email:  wendy@rccmhc.org 
    • Text our Resource Line:  800-565-2575
  • Should be Empty: